If your asset was rejected after submission, don't worry! Here's how to handle it step by step.
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You’ll get an email notification
As soon as your asset is reviewed, you’ll receive an email letting you know the result. If it’s rejected, the email will include the reason why — for example: "too fancy make simple".
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Where to find the task
1. Go to the [KYRA Creator Portal](https://creator.kyra.com).
2. On the Home page or under the Brief → Tasks section, look for a task marked as 
Action needed.
3. You’ll see a task labeled “Submit asset for review”. Click "view" to open it.
[add image showing the task in action needed status here]
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How to resubmit your asset
Inside the task:
You’ll see the *reason for rejection** on the left side.
You can now upload a *new video file**.
Paste the *URL for the sound** used (make sure it follows the brand tone and copyright rules).
Enter your *updated caption**.
[add image showing the asset resubmission form here]
Once you've made the updates, click to submit your revised asset for another review.
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Reminder
Please make sure to submit the updated asset within 48 hours of receiving the rejection email to stay on track with the campaign timeline.
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Tip
Keep it simple and stick closely to the creative brief provided. If you're unsure what the feedback means or need more help, don’t hesitate to reach out to your campaign manager.
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